HealthChange Methodology (HCM) is an evidence-informed approach for delivering health services in a person-centered way.
HealthChange offers a systematic approach for embedding person-centred care into any provider’s practice. It provides a way of communicating and working with patients and families that helps them understand and use health information as it is shared in a way that is meaningful to them.
HealthChange is designed to support all team members that have patient contact to practice in a similar way, thereby ensuring the team as a whole is being person-centred. This consistency of approach across care teams helps patients understand what to expect from care appointments and what their role is when they meet with any member of their care team.
Use of HealthChange Methodology promotes shared decision-making and collaboration and engages patients and families as true partners in their care. The guiding practice principles of HealthChange support providers to be present with patients in a way that is non-judgmental, fosters trust and encourages exploration versus making assumptions.
The methodology also supports providers to assess and build patient readiness to make health changes, and to structure conversations in a way that meets the patient's behavior change needs. Over time, HealthChange can enhance a patient’s ability to self-manage their health conditions.
Healthcare teams across Alberta have been using HealthChange Methodology to guide process improvement work, adapt clinical documentation and develop effective patient education resources.
HCM education is delivered as a Learning Series, combining self-directed e-learning and a virtual interactive workshop to support learners to understand and use the methodology. It’s recommended that learners complete all parts of the HCM learning series. When that isn’t possible, the three e-Modules will provide a helpful introduction to some core components of the methodology.
The e-Modules are pre-requisites for the workshop. Each e-Module will take 20-30 minutes to complete.
Live Virtual Workshop
The free virtual workshop builds on e-Module content by introducing the remaining core components of the methodology and by offering valuable interactive activities to help learners practice using the skills. The workshop is delivered in two parts (3.5 hours each) over Zoom. It is facilitated by Certified HealthChange Trainers across the province who have experience in a variety of clinical and non-clinical roles, and who use the methodology in their daily work.
Learning Series Objectives
The learning series is relevant for all Alberta healthcare providers, and non-clinical team members, whose roles involve direct patient contact (in-person or virtual).
Leaders (managers, team leads, practice leads) may also benefit from attending this workshop by understanding how HCM provides practice guidance to their teams, and by applying the methodology to their interactions with staff/colleagues.