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Protective Services helps ensure that everyone present on our sites can access or provide healthcare safely.
Through de-escalation, prevention, mitigation, and direct response, Protective Services members are an important part of our frontline team. Because we are stronger together.
Working hand-in-hand with our healthcare team, Protective Services supports patients and the community by assisting with access and security on site. They respond to emergency and crisis situations in hospitals, clinics and other community facilities across the province.
As a part of the Protective Services team, you’ll be given the tools you need to excel in your career, and have opportunities to grow into leadership and specialty roles. Whether you want to work, lead, train or travel, there’s something for everyone.
Protective Services Officers provide security and protective services for all patients, visitors, staff and AHS property. They provide prevention and intervention, asset loss prevention, as well as risk and hazard assessments.
They work with vulnerable individuals alongside the healthcare team and they adhere to provincial and municipal statutes when acting as a first responder to critical events.
Safety Ambassadors identify potential risks, works to de-escalate difficult behaviours verbally and contacts Protective Services or Police of Jurisdictions for a response if needed.
They have strong communication and interpersonal skills, and can make quick decisions based on fluid and dynamic situations.
Rural Mobile Unit Protective Services Officers perform mobile patrol duties throughout health corridors in Alberta while representing the Protective Services department as a whole.
They provide safety and security to rural hospitals and clinics, and respond to urgent situations within their specified region. As a first responder, they can work both individually and on a team.
Telecom Operators monitor radio activity and receive calls for security requests. They work within various information database systems and coordinate the assignment of officers working across a range of health and commercial sites.
They coordinate, assign, and provide timely documentation of all Protective Services Officer activities.
Grow your career and explore roles as a trainer, team lead, fire life safety specialist, and more.
Get access to comprehensive benefits to support your health and well-being at work and at play.
We celebrate the differences in our experiences, backgrounds, and cultures.
Alberta boasts expansive natural beauty so you can find activity and wonder at your doorstep.
Protective Services provides the following services across the province:
For health advice 24/7 phone 811 a free health information service. You have options to speak with a variety of health professionals.
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