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Frequently Asked Questions


Applicant help

Looking for an answer to your question? Our Frequently Asked Questions cover job search, posting information, technical help and more.

If you don’t see your question here please get in touch with our careers team and we will be happy to help.

Contact Careers

Job Search

Q1: How often are new jobs posted?

A1: New jobs are posted as vacancies become available. Check our Job Board frequently or set up a job search agent and we will email those jobs to you!

Q2: How can I narrow down the number of results in my job search?

A2: Searching by job title, keyword, requisition number or entering a specific location can help limit the number of results you receive.

Q3: There are no job results in the location I chose, now what?

A3: Consider increasing your search radius. There might be a position nearby that matches what you are looking for. You can easily increase your search radius by 10, 25, 50, or 100 km.

Q4: There is a great opportunity available but it’s not in the area I currently live. Do you offer relocation assistance?

A4: Relocation assistance may be offered depending upon the level and type of position at management discretion. Details on our relocation offering may be requested at the time of the interview.

Posting Info

Q1: Why do employees need a Criminal Record Check?

A1: AHS has a legal responsibility to ensure that every person who works for AHS providing care or support services to patients/clients provides a criminal record check as indicated in the Alberta Protection for Persons in Care Act (PPCA). Additionally, all employees are required to provide a criminal record check per the AHS Security Screening Procedure #1161. You can apply for a criminal record check and/or Vulnerable Sector Search at your local law enforcement office.

Important Note: The criminal record check and/or Vulnerable Sector Search must be specific to the role at AHS and must be dated no more than 90 days prior to the date on your written offer from AHS.

Q2: What does FTE mean?

A2: Full Time Equivalency, or FTE, defines the position as a percentage of a full-time job.

For example if a full-time position (1.00 FTE) works 80 hours bi-weekly, a 0.50 FTE would work 40 hours bi-weekly or 50% of the full-time position. And a 0.25 FTE would work 20 hours bi-weekly or 25% of the full-time position.

Q3: What is BLS-HCP Training?

A3: Current Basic Life Support (BLS) training is required for specific positions in AHS. An annual renewal program is offered to all employees who work in positions with this requirement. To participate in the AHS renewal program, your BLS certification must be provided by Heart and Stroke. You can learn more about BLS HCP courses and you can find training locations.

Q4: What are the health care regulations or licensing in Alberta?

A4: If you are a health-care professional wanting to work in our province, you need to be licensed or registered with the Alberta regulatory college for your profession. A Regulatory Colleges directory is available from Alberta Health.

Applying Online

Q1: How can i submit my resume?

A1: AHS only accepts applications received through our online job board. You can easily search for jobs and create your candidate profile to get started.

Q2: How do I apply for a job?

A2: Once you've found a job simply click Apply and complete the application process. If it’s your first time applying with AHS you will be asked to create your Candidate Profile. Check out our reference guide for step by step instructions.

Important Note: Best practice is to apply to a specific job first and then create a general profile.

Q3: What if I miss the application deadline?

A3: Late applications are not accepted. Make sure to submit your application before 11:59 p.m. Mountain Standard Time (MST) on the day the posting closes.

Q4: Can I use the same application for multiple job postings?

A4: No, you must apply to each job posting separately.

Q5: What if I don’t have a resume?

A5: No resume? No problem. You can manually enter your information to create a resume within our system. Or, you can download your information using your LinkedIn profile.

Q6: Is a cover letter required?

A6: A cover letter is optional. However, we encourage you to include a cover letter that complements and supports your resume for each job application.

Q7: What is an eSignature?

A7: When you are finishing your online application you will be asked to provide an eSignature. An eSignature is your certification that the information stated in the application is true and complete and acknowledgement that you understand that any false statements may be grounds for termination of employment in the future.

Q8: Will my privacy be protected when I submit my application?

A8: AHS values and safeguards each person's right to privacy. AHS will not collect, use or disclose personal or health information in any manner that is not in keeping with the Freedom of Information and Protection of Privacy Act or the Health Information Act. When you submit your application, your personal information will be used for the specific purpose of recruitment and hiring.

Q9: How do I know that the manager received my resume?

A9: You will receive an on-screen confirmation acknowledging that you have successfully submitted your resume, as well as an email notification. You can also review My Submissions to confirm successful submission of your resume.

Technical Help

Q1: I'm having technical difficulties using the application system. What should I do?

A1: If you are experiencing issues when applying online it may be due to your web browser settings or software compatibility. Please review the following steps to troubleshoot your issue:

  • Clear your web browser's cache, cookies, and history. You may also need to completely close and re-open your browser window.
  • Enable browser pop-ups.
  • Use a different web browser. If you're using Windows Vista or XP, Internet Explorer will not work, switch to Google Chrome or Firefox.
  • Try using an alternate computer.

If you followed the above steps, and are still having issues, let us know and we'll investigate further.

Q2: What if I forget my username?

A2: No problem! Visit the Forgotten Username page. Enter email address and click Validate. A Username Retrieval Confirmation will appear and display your username.

Q3: What is a candidate profile?

A3: A candidate profile is an online resume that you use to apply for AHS career opportunities. Once created, all you have to do is maintain and update your profile. Creating a resume profile gives the ability to easily apply for jobs and even sign up to be notified about new jobs by email.

Q4: Where can I see a history of jobs that I have applied for?

A4: You can track your opportunities by hitting the My Submissions button on any page. Once you log in you will see a list of jobs that you have applied for.

Q5: How do I submit Attachments as part of my application?

A5: You can attach a maximum of 25 files to your Candidate Profile (e.g. cover letter, resume, references, transcripts, etc.). The files cannot exceed 5 megabytes. To save space, combine your cover letter and resume into a single Word document. The Relevant Files column allows you to specify the files that are relevant to a particular job application.

Important Note: If you update/replace an attached file (using the same name and extension), it will change on past applications and become “not relevant to the application(s)”. If you delete a file, it will also be removed from all applications it was previously attached to.

Q6: How can I withdraw my application?

A6: Log in to My Profile and select My Submissions. All of the positions you have applied for and their current status will be listed. Find the completed submission you wish to update and select Withdraw. You will see a warning confirming you are about to withdraw your job submission. Indicate your reason and select Yes. You will now see the position listed under Withdrawn Submissions on the My Submissions Page.

Q7: Help! I accidently withdrew my application, how do I re-apply?

A7: If the posting is still open you can easily fix this and re-apply. Log in to My Profile and select My Submissions. Find the position listed under Withdrawn Submissions then select the Re-apply link. You will be taken to the Review and Submit page to verify your application. If everything looks okay, select Re-Apply at the bottom. You will see the confirmation page and your submission will now show under Completed Submissions again.

Important Note: Please review the posting to verify the posting close date. You can only re-apply if the posting is still open.

Q8: Who do I contact if I'm still having technical difficulties using the application system?

A8: If your question is not answered on this page please get in touch with us.

International Applicants

Q1: Do you hire internationally-educated health-care professionals?

A1: We welcome internationally-educated health-care professionals who are legally entitled to work in Canada and are licensed or registered to practice in the province of Alberta. For more information, visit our International Applicant page.

Q2: My qualifications are from another country, will you accept them?

A2: The International Qualifications Assessment Service (IQA) assesses international education credentials and compares educational standards in Canada. With an IQAS assessment, the hiring manager will be in a better position to make decisions related to international education credentials.

Important Note: There is a fee for this assessment.

Q3: What are the health care regulations or licensing in Alberta?

A3: Alberta regulates a number of health-care professions. You will need to be licensed or registered with the Alberta regulatory college for your profession. A Regulatory Colleges directory is available from Alberta Health.

Q4: Where can I get information about living in Alberta?

A4: There are many wonderful places to live in Alberta. Find useful resources and information on what it’s like to live in Alberta on the Government of Alberta’s website.

Q5: Where can I learn more about Immigrating to Canada?

A5: Visit Canada's Citizenship and Immigration website.

Q6: How do I know if a job offer is legitimate?

A6: Please be aware that Alberta Health Services never requests fees, endorses training through third-parties or directly hires applicants without a screening process. These are not legitimate Alberta Health Services job offers and are fraudulent. Visit our Recruitment Fraud Warning Page for more information.

Interview Questions

Q1: How long does it take to receive a response for an interview?

A1: We strive to connect with candidates within 10 business days from the requisition closing date. Only candidates selected for an interview will be contacted.

Students & Volunteers

Q1: Does AHS hire students?

A1: Yes! AHS hires students who are 16 years of age and older and who meet the qualifications listed on the job posting. Opportunities are posted to the AHS online job board and on the Students/Residents page.

Q2: How Do I find Co-op Student opportunities?

A2: To search for current co-op job postings visit the AHS online job board and use keywords co-op or students or select Students/Residents from the Job Category list.

Q3: How do I find Undergrad Nursing opportunities?

A3: To search for current Undergraduate Nursing Employee (UNE) job postings visit the AHS online job board and use keywords UNE.

Q4: I don’t see any jobs for students, now what?

A4: Let us help you with your search. You can set up a Job Alert, using the Student/Residents job category. We will send job posting notices to your email automatically when new student positions are posted.

Q5: Where can I learn more about the types of careers at Alberta Health Services?

A5: AHS has a wide variety of Career Profiles on our website. The Government of Alberta’s alis – Careers, Learning, and Employment website also has over 550 occupational profiles to help plan your career.

Q6: Does AHS support high school Work Experience?

A6: Absolutely! You can earn credits toward your high school diploma through Work Experience 15, 25, & 35 courses. This is a great way to explore careers at AHS and find the right fit for you! Your school guidance counselor would be able to supply you with more information on this opportunity.

Q7: How many Work Experience credits can I earn?

A7: The number of credits available depends on the amount of time you plan to commit to your work experience. Each credit requires 25 hours of work experience and each course is worth between 3 and 10 credits.

Q8: I’m not in high school, are there any opportunities for me?

A8: Take Our Kids To Work™ Day occurs each year on the first Wednesday of November. This is an opportunity for Grade 9 students to watch their parent, or an approved employee host, in their work environment at AHS. There of the numerous interesting and rewarding careers available in healthcare services.

Job Shadowing is a temporary, non-paid career exploration opportunity for both youth and adults to spend a day observing an AHS employee within their role. It is up to individual managers to determine if they will allow job shadowing to proceed on their unit/in their program.

Q9: How do I apply for a Clinical Placement?

A9: If you are enrolled with an accredited Canadian educational institution, your request for a clinical placement with AHS should originate from your school.

For more information, prerequisites, and FAQ’s please visit our Student Placement page or contact Student Engagement.

Q10: I’m studying at an educational institution outside of Canada, can I complete a placement at AHS?

A10: Yes, however, priority will be given to students enrolled in Canadian Educational Institutions and Canadians studying abroad.

Review the international students section of our Student Placement FAQs and contact the Student Placement Team directly to discuss the process and prerequisites.

Q11: How do I apply for a Non-Clinical Placement?

A11: When requesting a non-clinical practicum, you or your placement coordinator will need to complete the Non-Clinical Placement Request Form and the Basic Student Consent form and submit them to Student Engagement.

For more information, prerequisites, and FAQ’s please visit our Student Placement page or contact Student Engagement.

Q12: How can I volunteer with Alberta Health Services?

A12: Visit our Volunteers page to learn more about the opportunities available.

AHS Hiring Process

Ready to apply for a new career or want to know how we hire? See an overview of the steps in the hiring process.

Application Tips

Found the right opening? Our application tips include resume, cover letter, and reference best practices.

Interview Prep

Booked your job interview? Our interview tips include response strategies, common questions, and pre-interview preparation.