Quality Matters

Albertans expect and deserve to be served by a continuing care system that adheres to the highest standards of quality and one that is committed to continuous quality improvement. Through an organizational focus on safety and quality improvement, it is possible to bridge the gap between good care and great care.

A quality continuing care system supports quality of life for all our patients, residents, clients and families. A system which enables patient/resident/client and family participation supports an improved experience and informs resource allocation to be aligned with the priorities of our patient/resident/clients and families.

The Continuing Care Quality Management Framework was developed to support quality and safe services.

The Framework outlines the structure, functions, responsibilities and accountabilities for monitoring, improving and delivery of operational quality safe care and service that impact the safety and well-being of individuals receiving continuing care services.