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Quality Referral Evolution

Improving Communication Between Physicians & Patients

Quality Referral Evolution (QuRE) (pronounced like ‘cure’) is a collaborative initiative between primary care doctors, specialists and patient advisors from Alberta Health Services, the University of Alberta, the University of Calgary, Primary Care Networks (PCNs) and the community to improve communications and enhance the consultation/referral process in Alberta.

Why does it matter?

Inadequate communication leads to delayed access to care, patient frustration, poor compliance to recommendations, and is ultimately a patient safety issue. Our missions is to improve the quality of communication and standards of practice in the consultation/referral process by offering evidence-informed teachings and learning resources. We’ve developed physician resources like a two-sided Checklist, residency workshops and training modules, and are currently working on a Patient Journal patients and caregivers will be able to use when seeing doctors and specialists. If you have questions about QuRE, email us at access.ereferral@ahs.ca

Learn

Watch our video to learn more about QuRE.

A comprehensive list of literary articles discussing referral and consultation practices, challenges, initiatives and education is also available.

For Physicians / Nurse Practitioners

QuRE-Informed Referral Templates for Your EMR

A new referral template has been added to your EMR that allows you to submit high-quality referrals to specialists. Quick Reference Guides for the following users on how to locate and use the new template are included below:

If you have any questions, please email access.ereferral@ahs.ca