Everyone wants to work where they feel safe, healthy and included. At Alberta Health Services, we take your health, safety and wellbeing seriously. Accepting workplace violence is never part of your job.
Speak up, report workplace violence. Help keep each other safe.
Alberta Health Services defines aggression and violence as incidents where employees, physicians or volunteers are threatened, intimidated or assaulted/abused in their workplace. Some examples include:
These behaviours could originate from patients, family members, visitors or coworkers at any level of the organization.
As care providers, we recognize that some patients may act out aggressively when feeling anxious, fearful or experiencing a change in routine–even though most do not deliberately intend to cause harm. At such times, it’s important to remind ourselves to assess situations taking into consideration our own personal safety.
If you feel overwhelmed and don’t know where to turn, the Employee and Family Assistance Program is a free and confidential service available to all AHS employees. See Insite for more details.
Accepting Violence: Never Part of the Job
Doesn’t Always Leave a Mark
Speak with your supervisor or someone you trust at work. The Employee and Family Assistance Program (EFAP) is available to you and provides confidential 24/7 support at 1-877-273-3134. See Insite for more details.
Speak up if you experience workplace aggression or violence. Report it. AHS employees should follow these steps:
If you are an AHS volunteer, student or contractor, report an incident to your supervisor or manager.
Patients, family members and visitors should report all incidents to the Unit Manager or physician.