Temporary service advisory for Valleyview Health Centre Emergency Department

VALLEYVIEW — Due to an unexpected clinical personnel shortage and inability to secure temporary coverage, the Valleyview Health Centre emergency department (ED) will be without physician coverage from:

• 7 a.m. Monday, July 27 – 7 a.m. Tuesday, July 28 

During this time, nursing staff will remain on-site in the emergency department providing triage, assessments, and referrals for patients to alternate emergency departments in neighbouring communities, as needed.

Patients are asked to call 911 if they have a medical emergency during these times. Emergency Health Services will remain available to the community and will be re-routed to surrounding facilities, including Grande Prairie Regional Hospital.

Community members are reminded to call Health Link at 811, which is available 24/7 for non-emergency health-related questions. Depending on their needs, patients may also be aware of services available through local pharmacies.

AHS continues to work to find clinical personnel coverage for this time period. If coverage is found, this disruption will be cancelled.

This is a temporary measure, and AHS is working hard to ensure residents continue to have access to the care they need during this time.

We are grateful for the support of surrounding healthcare centres and medical staff and would like to thank the community for its patience and understanding during this time.

Residents with concerns can provide feedback through our Patient Relations team. For more information, call 1-855-550-2555.

Alberta Health Services provides a range of healthcare services for more than five million adults and children living in Alberta. Our mission is to provide excellent, patient-focused healthcare that is accessible and sustainable for all Albertans. Our current focus is on reducing emergency department wait times, increasing access to surgeries, and improving patient flow.