Temporary change in hours for Sylvan Lake Advanced Ambulatory Care Service

March 15, 2022

SYLVAN LAKE – The Sylvan Lake Advanced Ambulatory Care Service (SLAACS) will operate on temporarily reduced hours this afternoon, due to physician illness.

The Service will be without physician coverage from 3 p.m. to 10 p.m. New patients will not be admitted after 1:15 p.m. to allow the physician and staff to treat and discharge those in care.

These closures are temporary measures taken as a last resort. Patients arriving at SLAACS outside the hours of operation will be redirected to other care options as appropriate. These options include returning March 16 when regular business hours resume, booking an appointment with their family doctor, or calling Health Link at 811 for medical information and advice.

Patients can also access medical care from facilities in nearby communities, including Rocky Mountain House and Red Deer.

Scheduled appointments with other health services – like Public Health, laboratory and Addiction and Mental Health –at the Sylvan Lake Community Health Centre are not impacted by the temporary change in hours for SLAACS.

Sylvan Lake Advanced Ambulatory Care Service offers diagnosis and treatment of urgent, but non-life-threatening conditions, seven days a week. These include sudden illness or injury that could be cared for in a doctor's office but requires immediate attention.

Patients requiring emergency medical care are to call 911.

Alberta Health Services is the provincial health authority responsible for planning and delivering health supports and services for more than four million adults and children living in Alberta. Its mission is to provide a patient-focused, quality health system that is accessible and sustainable for all Albertans.