Home & Community Care

Continuing Care

Alberta Continuing Care Act Effective April 1, 2024

References to continuing care (including home care, designated supportive living, long term care and hospice) may not reflect the updated language or terms found in the new Alberta Continuing Care Act effective April 1, 2024. Refer to the Continuing Care Glossary for definitions.

Our Philosophy: Living Better Staying Longer

Alberta Health Services’ focus is creating an environment where you are able to live at home independently for as long as possible. Home and community care services are primarily delivered in your home; however, flexibility exists to deliver services in a variety of other settings.

Continuing Care Services may be available once assessed by a Case Manager.

What is Home & Community Care?

Home and community care:

  • is publicly funded personal and healthcare services for clients of all ages living in a private residence or other setting, such as suites in a retirement residence or lodge.
  • assists people to remain well, safe and independent in their home for long as possible.
  • philosophy promotes client independence, and supplements care and supports provided by families and community services.

Who is Home & Community Care For?

  • Anyone living in Alberta with a valid healthcare card can receive home and community services, as long as their needs can be met safely in their place of residence
  • Home and community care provides help with activities of daily living that the client cannot do themselves or cannot get help with from another source; these are often activities that are considered necessary for the client to safely maintain their independence, like personal hygiene or medication management

Who Provides Care in Home & Community Care?

  • AHS provides healthcare services or contracts other healthcare providers to provide care
  • Healthcare services are provided by a team of skilled individuals who support the client to continue living in the community
  • Depending on your needs, your care team may include a nurse, social worker, occupational therapist, physiotherapist, to name a few
  • The client and family are active partners of the care team

Home and community care does not provide all services a client may need but can help clients to navigate to other supports provided in your community. A case manager works directly with the client and is responsible for assessing the client’s needs and ensuring the overall coordination of care and services.

Home & Community Care Brochures

Home & Community Care In My Zone

Albertans can contact 811 to be connected to a home care office in their zone OR use the phone numbers below for a specific office nearby.

Contact Information by Zone

Each number is staffed by a healthcare professional who can answer any questions and provide information on resources and supports available in the community. They are happy to discuss healthcare needs, complete an assessment and send a referral to the most appropriate AHS healthcare provider or service. Anyone can call for information.

If you are unsure which zone your community is located in, visit: AHS in My Zone.