Temporary closure of Sylvan Lake Advanced Ambulatory Care Service

February 6, 2023

SYLVAN LAKE – The Sylvan Lake Advanced Ambulatory Care Service (SLAACS) will be closed Monday, Feb. 6, from 2 p.m. to 10 p.m. and will be closed over the same timeframe Wednesday, Feb. 8 due to a gap in physician coverage.

Regular hours of operation (7:30 a.m. to 10 p.m.) will occur on Feb. 7 and resume on Feb. 9.

This temporary closure is necessary as the service cannot operate without a physician onsite. Options to secure alternative coverage have been exhausted, and reducing hours is a last resort.

Patients arriving at the Sylvan Lake Community Health Centre to receive care at the Advanced Ambulatory Care Service during the temporary closure will be redirected to other available care options as appropriate to their needs. These options include returning when the service resumes, booking an appointment with a family doctor, or calling Health Link at 811 for medical information and advice.

Patients can also access medical care for urgent health concerns from facilities in nearby communities, including Innisfail, Rocky Mountain House and Red Deer.

SLAACS offers diagnosis and treatment of urgent but non-life-threatening conditions. These include sudden illness or injury that could be cared for in a doctor's office but require immediate attention. Examples of urgent needs include minor cuts or burns, muscle and joint strains, bone fractures, and fever in young children.

SLAACS is not for life-threatening emergencies such as heart attack, signs/symptoms of stroke, head trauma, seizures etc. Patients requiring emergency medical care should call 911.

Booked appointments with other services at the Sylvan Lake Community Health Centre are not impacted by the temporary closure of SLAACS.

Alberta Health Services is the provincial health authority responsible for planning and delivering health supports and services for more than four million adults and children living in Alberta. Our mission is to provide a patient-focused, quality health system that is accessible and sustainable for all Albertans. Our current focus is on reducing emergency department wait-times, improving EMS response times, increasing access to surgeries, and improving patient flow.