Temporary closures upcoming at Sylvan Lake Advanced Ambulatory Care Service

February 24, 2023

SYLVAN LAKE – Due to unexpected gaps in physician coverage, the Sylvan Lake Advanced Ambulatory Care Service (SLAACS) will be temporarily closed two mornings next week, including:

The Service will resume normal operations from 3 p.m. until 10 p.m. each day. Normal business hours of 7:30 a.m. until 10 p.m. will resume March 1.

These closures are temporary measures taken as a last resort. All options for coverage have been explored and have been unsuccessful at this time. These temporary closures are therefore necessary as the Service cannot operate without a physician onsite.

Patients arriving at the Sylvan Lake Community Health Centre to receive care at the Advanced Ambulatory Care Service during the temporary closure will be redirected to other available care options as appropriate to their needs. These options include returning when the service resumes, booking an appointment with a family doctor, or calling Health Link at 811 for medical information and advice.

Patients can also access medical care for urgent health concerns from facilities in nearby communities, including Innisfail, Rocky Mountain House and Red Deer.

SLAACS offers diagnosis and treatment of urgent but non-life-threatening conditions. Examples of urgent needs include minor cuts or burns, muscle and joint strains, bone fractures, and fever in young children. SLAACS is not for life-threatening emergencies such as heart attack, signs/symptoms of stroke, head trauma, seizures etc.

Patients requiring emergency medical care should call 911.

Alberta Health Services is the provincial health authority responsible for planning and delivering health supports and services for more than four million adults and children living in Alberta. Our mission is to provide a patient-focused, quality health system that is accessible and sustainable for all Albertans. Our current focus is on reducing emergency department wait-times, improving EMS response times, increasing access to surgeries, and improving patient flow.