Temporary closures of Sylvan Lake Advanced Ambulatory Care Service

August 10, 2022

SYLVAN LAKE – The Sylvan Lake Advanced Ambulatory Care Service (SLAACS) will be closed all day tomorrow, Aug. 11, from 7:30 a.m. to 10 p.m. due to a gap in physician coverage.

Normal hours will resume on Aug. 12 starting at 7:30 a.m.

There is also an expected gap of service on Saturday, Aug. 13, that we are working to cover. If alternative coverage is not secured, the service will be closed from 3 p.m. to 10 p.m.

These temporary closures are necessary as the service cannot operate without a physician onsite. Options to secure alternative coverage have been exhausted.

Patients arriving at the Community Health Centre for care from the Advanced Ambulatory Care Service during the temporary closures will be redirected to other care options as appropriate to their needs. These options include returning when the service resumes, booking an appointment with a family doctor, or calling Health Link at 811 for medical information and advice.

Patients can also access medical care for urgent concerns from facilities in nearby communities, including Innisfail, Rocky Mountain House and Red Deer.

Scheduled appointments with other health services – including Public Health, Laboratory, and Addiction and Mental Health – at the Sylvan Lake Community Health Centre are not impacted by the temporary closures of the Advanced Ambulatory Care Service.

Sylvan Lake Advanced Ambulatory Care Service offers diagnosis and treatment of urgent but non-life-threatening conditions. These include sudden illness or injury that could be cared for in a doctor's office but requires immediate attention. Examples of urgent needs include minor cuts or burns, muscle and joint strains, bone fractures, and fever in young children.

It is not for life-threatening emergencies such as heart attack, signs/symptoms of stroke, amputation, head trauma, seizures, etc.

Patients requiring emergency medical care are to call 911.

Alberta Health Services is the provincial health authority responsible for planning and delivering health supports and services for more than four million adults and children living in Alberta. Its mission is to provide a patient-focused, quality health system that is accessible and sustainable for all Albertans.