March 11, 2025
SWAN HILLS — Due to a clinical personnel shortage and an inability to secure temporary coverage, the Swan Hills Healthcare Centre emergency department (ED) will be without onsite physician coverage from:
During this temporary service interruption nursing staff will remain on-site in the emergency department to provide triage and referrals for patients to alternate emergency departments in surrounding communities, as needed.
Patients are asked to call 911 if they have a medical emergency. EMS will remain available to the community and will work with the local healthcare centre to ensure residents continue to have access to the emergency services they need.
Residents are reminded to call Health Link at 811, which is available 24/7 for non-emergency health-related questions.
If coverage is found, service interruptions may be cancelled. This is a temporary measure, and AHS is working hard to ensure residents continue to have access to the care they need during this time.
As a reminder, when contacting healthcare staff, please remember to be polite and respectful. Our team is working hard to provide the best care, and kindness helps create a positive experience for everyone.
Residents with concerns can provide feedback through our Patient Relations team. For more information, call 1-855-550-2555.
We are grateful for the support of surrounding healthcare centres and medical staff and would like to thank the community for its patience and understanding during this time.
Alberta Health Services provides a range of healthcare services for more than four million adults and children living in Alberta. Our mission is to provide excellent, patient-focused healthcare that is accessible and sustainable for all Albertans. Our current focus is on reducing emergency department wait times, improving EMS response times, increasing access to surgeries, and improving patient flow.
