Parents or legal guardians are welcome at the bedside 24 hours per day; there are no scheduled visiting hours. All other visitors require permission by parents or legal guardians.
Only three visitors are permitted at the bedside at any time; however, exceptions may be approved by a manager or charge nurse.
Families and visitors are required to check in at the welcome desk before entering the unit, identifying themselves and the baby they’d like to see. Medical information will not be given to these visitors except at the explicit request of parents. Siblings are also welcome and must be signed in once a day when visiting.
Other children less than 12 years of age, are not permitted into the patient care area.
Parents or guardians are welcome to stay through the night; however, we cannot always provide sleeping accommodations directly next to their baby. For more information, connect with a member of our Social Work team.
After removing all hand jewelry, hand washing is required upon entry and exit of the unit. It is also required whenever you leave or enter your babies’ bed space and prior to touching your baby to help prevent the spread of infections.
Anyone with a fever, cough, runny nose, vomiting, diarrhea, or a communicable disease (like chickenpox) should not visit our unit.
There are four parent rooms attached to the unit; use of these rooms is prioritized according to the needs of the families in the intensive care units. Generally, they are for use by parents who arrive late at night, with critically ill babies, or to establish breastfeeding prior to discharge. Each room has one or two beds, with two shared bathrooms between the rooms. Mothers and fathers are welcome.
More information is available, visit Patient and Visitor Services - Accommodations.
Our unit 3A3 is located on the third floor of the main building of the University of Alberta Hospital (Walter C. McKenzie Health Centre, WMC).
From the main Stollery entrance (south doors) at 114 Street, take the south glass elevators behind the Stollery bear statues to the third floor. On exiting the elevators, turn right and then take your immediate left down the hallway to follow the butterflies on the floor to our unit. Our unit entrance is just past the fish tank on the right.
When arriving at the hospital after 9pm, you will need to enter through the Emergency department located on the east side of the hospital on 112 Street.
An NICU multidisciplinary health care team consisting of bedside nurses, respiratory therapists, dieticians, pharmacists, social workers, nurse practitioners, neonatologists, and others will begin working with you and your baby as soon as they arrive on our unit. You will be introduced to your baby’s health care providers and have an orientation to the unit and our general routines. You will also be given an information package including your baby’s Patient ID number (which you will need if telephoning the unit for information or an update).
While parents do not need to bring any supplies or clothing, parents are welcome to bring personal and comforting items for their baby such as photos, small stuffed toys, blankets, and clothing. We recommend that blankets and clothing are not knitted or woven as these could get caught on some of the supports and equipment like intravenous tubes (IVs).
Diapers and other materials needed for daily care are provided.
Having a baby in the NICU is often unplanned and can be an overwhelming experience for families. We welcome all of your questions and concerns and know that there are a variety of support resources available to meet your needs. We encourage you to speak to member of your healthcare team, a social worker, or ask to be connected with the Family Centered Care program at the Stollery.
We embrace a philosophy of care that is supportive to meet the unique needs of each baby hospitalized in the David Schiff NICU. We are committed to working with families. Our staff promote family connections, bonding, and participation in everyday care-giving by supporting parents in breast, bottle, and other feeding activities; touch, holding, and kangaroo care; and, providing comfort measures when babies are in distress.
The Neonatal Intensive Care Unit (NICU) is striving to improve all aspects of care for our patients and their families at the Stollery Children's Hospital.
To ensure that we are providing the best care possible for our patients and their families, we ask that you provide your valuable feedback in this short survey.
All responses are anonymous. The data will be compiled and analyzed by a third party and only overall results will be presented to the NICU health care providers.
Take our short Family Experience Survey.