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Alberta Wildfires Emergency Alert

Areas of Northern Alberta remain under mandatory evacuation orders or alerts. For details on affected communities visit Alberta Emergency Alert.

Updates from Alberta Health Services will be posted on our Wildfire Resources page. Updates from the Alberta government will be posted on their emergency page.

Coming to the Stollery

Patient and Visitor Services

 

Accommodations

These venues are all close to the hospital. For more information on local accommodations and special rates for families with family members in hospital, check with a Stollery social worker.

Larga House
Provides accommodations and offers transportation to and from the Stollery for families living in the Northwest Territories and Nunavut.

Outpatient Residence (The University of Alberta Hospital)
The UAH Outpatient Residence can be accessed by families who live outside of Edmonton.

Ronald McDonald House
Families can check if they qualify to stay by contacting the house.

Signature Suites Campus Tower Suite Hotel
Special rates are available to families whose children are in hospital.

Amenities

Banking
There are three bank machines (RBC, TD Canada Trust and CIBC) located on the main level of the hospital

Lost and Found
To check for lost items, call Security at 780-407-8347.

Protective Services
Responsible for the safety of patients, staff and visitors.

Newspapers
Complimentary newspapers are delivered by the volunteers to the units each weekday morning.

Retail Services

Pharmacy
A Rexall Pharmacy is located on the main level of the hospital next to the 114th street south entrance and can fill out-patient prescriptions.

Stollery Kids Store
Located on the main floor of the hospital and selling children’s toys, gifts, books and cards since 2001. Stollery Kids Store raises funds through the sale of merchandise to help address priority needs at the Stollery Children's Hospital.

Friends’ Gift Shop
Located on the main floor of the hospital near the 114th street north entrance, the Friends of University Hospitals gift shop sells flowers, reading material, music, persona

Food Services

Kitchenettes
There are small kitchenettes located on each of the patient units that have an ice machine, microwave, toaster and limited fridge space that families can use to support the nutritional needs of their child. All stored food items must be labeled with the patient’s name. Please ask your nurse for patient labels.

Retail Food Services

Trendz Express
Located on the main level of the hospital near the 114th street north entrance and on the main level of the Mazankowski Alberta Heart Institute.

Mr. Sub
Located on the main level of the hospital near the 114th street north entrance

Vending Machines
Vending machines are available beside the entrance to the cafeteria, and in the Emergency Department on the main level. They offer a selection of beverages and light snacks.

112th Street Grill Snack Bar
Located on the main level of the hospital near the 114th street between the north and south entrances.

Main Cafeteria
Located on the main level of the hospital offering a full range of hot and cold meals, snacks and beverages.

Café Fantini
Located on the second level of the hospital next to the 114th street pedway offering soups, sandwiches, snacks and beverages. Open Monday to Friday 6:30 a.m. – 2:00 p.m.

Staying Connected

Hearing Impaired Assistance
A TTY machine is available from the Admitting Office directly or the staff on your unit can make the necessary arrangements. Another TTY machine is located at the west (114th Street) entrance.

Language Interpretation
Interpreters speaking many different languages are available to assist you through our multicultural program. The staff on your unit can make the necessary arrangements.

Patient Information
Find Patient, Patient Location Services, Visitor Information

Patient Well Wishes
As part of our support for patient care and comfort, friends and family of inpatients at hospital and health care facilities can send well wishes via email.

Telephones
Cell phones can be used in general public areas but not in all patient care areas. Watch for signs that show where cell phone use is prohibited. To rent an in-room telephone, contact the Hospitality Network at 1-866-223-3686 or 780-412-9266 (pager). Public telephones are available at the entrances to the hospital, and on each of the floors outside of the north glass elevators.

Wireless Internet
Wireless Internet is now accessible to Stollery patients and their families on Units 4C, 4D, 4E and 4F2. To obtain a username and password for the wireless service, please visit the Family Room in 4H2.02 (located in the main corridor, next to the school, on Level 4).