STEP

Support Team for Emergency Prevention, Alberta Children's Hospital

STEP is an Intensive Care Unit (ICU) outreach team at the Alberta Children's Hospital (ACH) providing support to the ACH inpatient units and outpatient clinics for early detection, assessment and treatment of children who are getting sicker, despite the treatment they are receiving.

ON THIS PAGE:
Details | How to Access | What to Expect | Family Resources

Details

As a parent or caregiver, you know your child best. If you feel your child’s condition is getting worse or are worried, talk to your nurse or doctor.

If you are still concerned and have a gut feeling that something is not right, the healthcare team or family can request an assessment from STEP. Our team is available 24 hours a day, 7 days a week. There is never a wrong time to call, especially if you are worried.

View the following service listing to access a service overview, eligibility criteria, and hours of operation.

How to Access

  • Call 403-955-7211 and Press 2 to speak with an operator 
  • Say you need a STEP Team activation.
  • Provide the child’s name and unit number or clinic name 
     

What to Expect

STEP is made up of ICU healthcare providers who are experts in the care of sick children. When you call our team, an ICU nurse and respiratory therapist will arrive within 10-15 minutes.

In addition, an ICU doctor is available at any time to review a patient. The team will examine your child, talk to you and your child’s nurse and doctor, and together come up with a plan.  

Family Resources