A site is operated either by Alberta Health Services or a contracted operator, which can be a private for profit, a Regional Health Authority, or a Not for Profit/Non-Profit operator.

All sites on this website are required to meet standards set by Alberta Health and receive public funding to provide health and personal care services.

Date the building was built. This does not consider any major renovations.

This directory contains services that are available in Alberta through Alberta Health Services.

Publicly Funded Continuing Care health and personal care services are available once you or your loved one have contacted and been assessed by a Case Manager to determine the level of care required to support your abilities.

The directory does not include information about sites that are not under contract with or operated by AHS, or have terminated a contract with AHS.

Residents in designated supportive living and long term care pay an accommodation charge to cover the cost of services such as:

• rooms
• meals
• housekeeping
• routine building maintenance

Alberta Health sets the maximum accommodation charge in designated supportive living and long term care.

Operators may have additional hospitality fees. Potential extra fees will be dependent on the services provided and may vary from site to site. These could include:

• medical equipment/loaner equipment
• gloves
• wound care supplies
• cable/telephone fees
• WiFi
• nutritional supplements
• additional laundry services
• hair care

It is recommended that you speak to a potential site about any additional fees prior to moving into your new home.

The Health Quality Council of Alberta Family Experience Survey (Designated Supportive Living 2017; Long Term Care 2018) asked residents and family members of residents to rate the food at the site from 0 being the worst food possible to 100 being the best food possible.

Accreditation is an independent third-party assessment of an organization against established standards of excellence. This helps identify what is being done well and what needs to be improved.

There are multiple Accreditation organizations approved by Alberta Health that operators may choose from.

The Continuing Care Health Service Standards are a set of legislated, minimum standards that operators of publicly funded continuing care sites or programs must comply with in the provision of health care.

The continuing care system encompasses the Co-ordinated Home Care Program, Designated Supportive Living facilities and Long Term Care facilities. Operators are audited against the Continuing Care Health Service Standards and must provide evidence to demonstrate compliance to all of the standards.

Designated supportive living and long-term care accommodation standards are designed to support a safe and comfortable environment for residents and set expectations for the quality of accommodation services such as meals, housekeeping and maintenance.

Alberta Health inspectors regularly visit designated supportive living and long term care sites to monitor compliance, provide information on the Accommodation Standards and investigate complaints. Results of site visits are publicly reported for each site.

The Long Term Care Site Profile provides information about priority health care topics at each long term care site. Publicly posted information is only available for sites with long term care services, where data allows us.

A resident and family council is a group of people, including residents, their family members and staff, who meet and work together to improve the lives of residents in a supportive living or long term care site.

The Resident and Family Councils Act does not require residents or their families to have a council if they do not want one. The Act provides direction to help residents and their families form a council if they wish, and requires an operator to help them do so.

The Health Quality Council of Alberta Family Experience Survey (Designated Supportive Living 2017; Long Term Care 2018) asked residents and family members of residents to rate the food at the site from 0 being the worst food possible to 100 being the best food possible.

The Health Quality Council of Alberta Family Experience Survey (Designated Supportive Living 2017; Long Term Care 2018) Global Overall Care Rating reflects residents and family members' overall experience with a supportive living or long term care site.

Residents and family members were asked to rate their overall experience at the site from 0 being the worst experience possible to 10 being the best experience possible.