Clean Hands System Training

Infection Prevention & Control

There are a number of roles with various permissions levels in the Clean Hands System. A user's role in the Clean Hands System depends on the training that has been completed.

Hand Hygiene Reviewer

A hand hygiene reviewer performs reviews and uploads data to the Clean Hands System. A hand hygiene reviewer can generate Unit Hand Hygiene Feedback Reports as soon as a review is completed in order to provide real-time feedback.

Advanced User

An Advanced User has access to more reports in the Clean Hands Portal compared to other users.

To become an Advanced User, email

Accessing the AHS Clean Hands Portal

Production Environment

The Production environment is used to collect data once reviewers are trained and is used to create the reports. Upon completing the hand hygiene reviewer training and/or Advanced User training, your unique User ID and password will be emailed to you.

Note: Clean Hands System accounts are locked after 90 days of inactivity. If your account is locked, email to have it unlocked.


Training Environment

The Training environment is used to train reviewers in the collection of data and is not used to collect real data or create reports.

Email for the current generic, shared User ID and password for your zone.