The following resources are listed below to help you, and your loved ones navigate the Northern Lights Regional Health Centre during your visit.
Accessibility | Amenities | Cultural & Spiritual Care | Help & Support | Out-of-Town Visitors | Parking | Retail & Food Services | Staying Connected | Your Voice
Wheelchairs are located at the entrance of the emergency department.
A number of washrooms, single use inclusive washrooms, elevators, doorways, and designated disabled parking spaces are wheelchair accessible; bariatric wheelchairs may need to request assistance for some locations.
To check for lost items, call protective services. Learn more.
The Medicine Wheel Room, located on the fourth floor at the Northern Lights Regional Health Centre, is a space is available to patients and their families for the practice of Indigenous spiritual ceremonies.
Ceremonies like smudging and pipe ceremonies play an important role in an Indigenous patient’s healing journey. That is why AHS has developed the Patient Access to Indigenous Spiritual Ceremony policy to ensure all patients have consistent support to hold ceremonies no matter where in the province they are receiving care.
Patients who wish to perform ceremony within the Medicine Wheel Room should speak to their healthcare team or the cultural support staff at the hospital. AHS is committed to providing culturally safe, accessible healthcare to all patients.
In 2019, the Medicine Wheel Room was rededicated to honor Fort McKay elder Margaret Marie MacDonald. Learn more.
A quiet room is located in the basement near the cafeteria. Tables and chairs, as well as mats for prayer are located in the space.
The Provincial Indigenous Wellness Core partners with Indigenous peoples, communities and key stakeholders to provide accessible, culturally appropriate health services for First Nations, Métis and Inuit people in Alberta.
Learn more or email indigenouswellnesscore@ahs.ca, or contact the Indigenous Liaison Coordinator
Pastoral Care Services provide compassionate support and response to patients and their families of all denominations. Compassionate supports are available for patients, residents, families, and healthcare providers in a time of need while respecting the person's faith, religion, and practice. Clients can ask to speak to their spiritual advisor and can also request that the minister on call be contacted.
Find spiritual and emotional support during your stay in the hospital. Learn more.
At some point in our lives, we all face tough times, and we can be impacted directly or indirectly by such things as financial pressures or unexpected problems. Learn more
Available 24/7, confidential, providing information about mental health programs and services. Learn more.
Responsible for the safety of patients, staff and visitors. If you have questions or concerns, talk to your unit staff, or call Protective Services at 1-888-999-3770 .
The cafeteria is open to the public and is located on the basement level of the hospital. It offers hot and cold meals, snacks and beverages. Daily offerings are displayed in the Lobby. Learn more.
A Bit of Sunshine gift shop is located in the Northern Lights Regional Health Centre lobby on the main floor. The gift shop offers floral services, assorted gifts, snacks, hot and cold beverages, baby wear, greeting cards, toiletries, and jewelry. Learn more.
There are two vending machines located outside of the Ron Wolff Auditorium and two located outside of the cafeteria.
Interpreters speaking many different languages are available to assist you through our multicultural program. The staff on your unit can make the necessary arrangements.
Find Patients, Patient Location Services, Visitor Information. Learn more.
As part of our support for patient care and comfort, friends and family of inpatients at hospital and health care facilities can send well wishes via email.
Watch for signs that show where cell phone use is prohibited.
Accessible for patients and their families. To access, select “healthspot” from the list of available networks, open a web browser, read the acceptable use policy, and select “Accept”.
Will your family and healthcare team know your wishes, in case your ability to speak for yourself becomes affected?Learn more
Alberta Health Services values your input; we want to hear from you. Your feedback will help us further improve the quality of Alberta’s health care system.Learn more
Albertans have told us they want health care that engages patients and families as full partners in their own care. Learn more
If you missed the opportunity to thank someone for the care you received, now’s your chance. Learn more
Helping patients, families and care providers communicate and work together. Learn more
