Centre Guide

Arthur Child

All Calgary Cancer Services Now at Arthur Child

There are no longer cancer services at Tom Baker Cancer Centre / Holy Cross. See news release. As of October 28, outpatients receiving cancer care in Calgary should visit the Arthur J.E. Child Comprehensive Cancer Centre for all appointments.

Main lobby of the Arthur Child

Below you will find a general guide for patients and families visiting the Arthur J.E. Child Comprehensive Cancer Centre.

For information specific to an appointment or longer stay, visit For Your Appointment / Stay.

View a list of Patient Services.


Accessibility|Parking|Patient & Family Spaces|Retail Services|Safety & Security|Staying Connected|Visiting|Wayfinding Resources


Accessibility

Wheelchair

A number of washrooms, the elevators, doorways and designated parking spaces are wheelchair accessible. Wheelchairs are available throughout the building including the parkade for your use.

Shuttle Service

Volunteer Resources is offering a daytime shuttle service that can bring you comfortably from the Foothills Medical Campus to the Health Sciences Building and the Arthur Child, and back. Look for pickup location signage at each end of the connector. The Shuttle may not always be available.


Parking

Access to a new five-level underground parkade under the Arthur Child, as well as other parkades around the Arthur Child on the Foothills Medical Centre campus. Learn more.


Patient & Family Spaces

There are outdoor and indoor options for patients and families.

Outdoor

An inner courtyard, located on the main floor, offers outdoor seating and green space.

There are two lower courtyards, one with outdoor seating.

There is a roof top terrace available on the 8th floor that offers breathtaking views of the city. This area has greenery, and tables with chairs.

Indoor

Knowledge Resource Service
Library with public computers and comfortable seating. There are educational resources like books, pamphlets, and brochures. Staff are available to help you find and use health information, located on the main floor.

Sacred Space
Non-denominational place for worship or reflection, located on the main floor.

Quiet Space
Offers comfortable seating, a fireplace, views and access to one of the courtyards. This space has a variety of places to reflect or relax, located on the lower courtyard (P2).

Indigenous Family Room
Place for Indigenous community members to reflect and gather, decorated by our Indigenous partners. Located on the main floor.


Retail Services

Gift Shop

The Red Threads Gift Shop offers a selection of clothing, cards and other items. All proceeds from the Red Thread which is volunteer run are directed back to the site for patient care initiatives.

Where to Eat

Cafe: Phil & Sebastian
Located on the second floor.

Cafe: Starbucks (we proudly brew)
Located on the fifth floor.

Vending Machines & Water Fill Stations

Available on various floors throughout the building.


Safety & Security

Smoking

We are a smoke-free environment. Those who wish to smoke can do so off Alberta Health Services property. The property includes parking areas, vehicles parked in parking lots, outdoor spaces and sidewalks on the site.

Staff Identification

Staff members will say their name, occupation and what they will be doing when approaching and working with you. Staff will also be wearing their Alberta Health Services Photo ID. If a staff member does not identify themselves, feel free to ask them who they are.

Protective Services

Protective Services Officers are responsible for the safety of everyone in our building. They are an important part of the care team. You can request that a protective services officer walk you to your car by visiting the front desk.

Confidentiality/Privacy

Your healthcare and care plan will remain confidential and your privacy will be upheld throughout the cancer centre. That is your right.


Staying Connected

Charging Stations

Charging stations for phones are available in the waiting spaces on each level of the building and each patient room.

Telephones

Cell phones can be used throughout the cancer centre.

Wireless Internet

Wireless internet access is available throughout the building.


Visiting

There are no set visiting hours at Arthur Child. Family and friends are permitted to visit their loved ones at any time. There are plenty of indoor and outdoor spaces throughout the building for our patients and their families to gather.


Wayfinding Resources

Colour Coding

The centre is divided into themed sections and is colour coded. These colours are found on some walls, and by elevators. They are also used in icons.

  • Green is the west part of the building.
  • Blue is used in the north part of the building. This is the tallest part of the building, and the inpatient units are in the north.
  • Orange is the east part of the building.
  • Rose (pink/purple) is the south part of the building.

Floor Maps

Signage

Signage is posted throughout the building to assist you in finding your way.

Site Directory

Interactive Wayfinding

Virtual Tour

Volunteers

Volunteers will be available to assist you in wayfinding throughout the building. They will be easily identified by the red vest they will be wearing.

There is a golf cart available for transport through the connector that connects Foothills Medical Centre and the Arthur Child.