Accessibility Friendly Features
South Health Campus is designed to meet the diverse needs of all patients and families, including those with mobility challenges. A number of washrooms, elevators, doorways, and designated disabled parking spaces near all elevators are wheelchair accessible.

Wheelchairs
Public wheelchairs depots are in the parkade near the elevators, at the main entrance, and in the Emergency Department. Wheelchairs must be returned to any of the depots when leaving the hospital. A motorized scooter is available for patient use at the hospital if required. Request it at the information desk on Level 1.

Banking
There is an automated bank machine (ATM) located on the main level (across from the Wellness Centre) and another in the Emergency Department waiting room. A change machine is located in the Forest parkade vestibule on P1.

Lost and Found
To check for lost items, call security. Learn more.

Protective Services
Responsible for the safety of patients, staff and visitors. Learn more.

Help in Tough Times
At some point in our lives, we will face tough times, and we can be impacted directly or indirectly by such things as financial pressures or unexpected problems. Learn more.

Mental Health Help Line
Available 24/7, confidential, providing information about mental health programs and services. Learn more.

Social Workers
Providing information and education to the patient and family to help support and connect them with the appropriate resources. Learn more.

Spiritual Care
Find spiritual and emotional support during your stay in the hospital. Learn more.

There is a range of quiet seating spaces with beautiful south, west and east facing window views throughout the Campus. These include the Cove and common spaces in the Wellness Centre and on Level 2 for patients and families to enjoy.

During the spring, summer and fall periods, outdoor garden patios provide shaded and peaceful spaces to relax and enjoy the outdoors.

Cafeteria Services

• Good Earth Café - located on the MAIN Level on the west end of MAIN Street. Learn more.
• Market Café - located on the east end of the MAIN Street by the Prairie elevators. Learn more.
• Tim Hortons - located on the east end of the MAIN Street.

Microwaves and eating areas are also available.

Gift Shops - The Red Thread
Located on Main Street adjacent to the Forest elevators. Learn more.

Pharmacy
Located on Level 1, near the west entrance, past the Mountain parking elevators. Rexall offers prescription services as well as specialized patient services such as blood pressure kiosk and screening and medication reviews. In addition, they carry toiletries, select specialized patient care items required upon discharge, and retail items.

You can speak with a Rexall Pharmacist at South Health Campus about their educational programs and services by dropping by the store, by calling or visit rexall.ca. Learn more.

Vending Machines
Beverage and snack vending machines are available on Main Street near the Forest parking elevators as well as water stations are available adjacent to the Market Café and Good Earth Café.

AHS Wireless Internet (WiFi)
Wireless Internet is accessible for patients and their families. To access, select “healthspot” from the list of available networks, open a web browser, read the acceptable use policy, and select “Accept.”

Hearing Impaired Assistance
A TTY machine is available from the Admitting Office directly or the staff on your unit can make the necessary arrangements.

Language Interpretation
Interpreters speaking many different languages are available to assist you through our multicultural program. The staff on your unit can make the necessary arrangements.

Patient Information
Provides directions and answers to inquires about a patient's location. Learn more.

Patient Email Well Wishes
As part of our support for patient care and comfort, friends and family of inpatients in hospital and health care facilities can send well wishes via email. Learn more.

Conversations Matter
Will your family and health care team know your wishes, in case your ability to speak for yourself becomes affected? Learn more.

End PJ Paralysis
Global movement to help patients get up, get dressed and moving, rather than lying in bed. Learn more.

Patient Feedback
Alberta Health Services values your input; we want to hear from you. Your feedback will help us further improve the quality of Alberta’s health care system. Learn more.

Patient-First Strategy
Albertans have told us they want health care that engages patients and families as full partners in their own care. Learn more.

Thanks For Caring
If you missed the opportunity to thank someone for the care you received, now’s your chance. Learn more.

Working Together: CoACT
Helping patients, families and care providers communicate and work together. Learn more.