Patient & Visitor Guide

South Health Campus

South Health Campus (SHC) is a full service 272-bed hospital, supporting over 19,000 inpatients, 70,000 emergency department visits, 3,000 births, 10,000 surgeries, and 400,000 outpatient visits per year.

This state-of-the-art centre connects hospital care with community services, promotes wellness, treats illness, and encourages health care providers to find innovative ways to partner with you and your family.

Our care is grounded in patient and family centred care, quality improvement and patient safety. We will listen to you, respect your preferences and beliefs, share helpful information, and involve you in your care and decision making.

Our more than 3500 staff, physicians and volunteers are here to make your stay at South Health Campus a comfortable one. If you have any questions, please do not hesitate to ask your care team.

In our Patient and Public Brochure you will find information on:

  • Directions and campus map
  • Bus routes and taxi services
  • Drop-off and pickup areas, and entrances
  • Public parking
  • Facility amenities

In our Patient Welcome Booklet you will find information to help patients prepare, arrive and settle into South Health Campus. Family Support is an important part of healing. Your family is welcome to be involved in your care as much as you choose. A family member/support person is welcome to stay overnight on most inpatient units. Family/support person(s) are defined by you.

SHC Overcapacity Information for Patients and Families:

Alberta Health Services (AHS) is working to help reduce patient wait times in the Emergency Department and to improve access to safe care for all patients throughout the province in hospitals, in the community and at home. All areas of the health system are working together to make sure the sickest patients are seen first and that all our patients receive timely access to care and are not left waiting. For more information, please refer to the SHC Overcapacity Information for Patients and Families brochure.


Well wishes to patients:

SHC volunteer resources department is set up to receive well wishes/emails to hand deliver to inpatients.