Preparing for Your Appointment / Stay

Alberta Children's Hospital

We would like to welcome you to the Alberta Children’s Hospital. Whether you are coming for an appointment or a hospital stay, there are a variety of resources, services and family supports that are available. As an important member of our healthcare team, here is some helpful information about coming to the hospital. We look forward to partnering with you.

ON THIS PAGE:
Outpatient Appointment|Hospital Stay|Family Resources|Parking & Transit

Preparing for an Outpatient Appointment

Outpatient Services may include an appointment with any one of our clinics, services or programs. The outpatient appointments may take place at the Alberta Children's Hospital, across the street at the Child Development Centre, or in the community.

The welcome handouts below provide information about our hospital and outline how to prepare for your appointment, where to park and what you can expect.

Preparing for a Hospital Stay

Preparing your child for a hospital stay so they know what to expect can help reduce anxiety. Be honest about where your child is going, and about how long they may have to stay. Here are some ways to help prepare your child:

  • Discuss the hospital stay with your child in advance. It will help if you describe the hospital as a place where they will be helped or made well.
  • Bring some of your child's favourite things from home for comfort such as a cuddly blanket, a stuffed animal, or a special book or toy.
  • Ensure your child's belongings are labeled and packed in a small suitcase or backpack. For details on what to pack refer to the complete packing list.
  • Remember to bring all of the medications your child takes including their inhaler, insulin, seizure and/or heart medications.
  • Leave valuable items at home. Remember the hospital is not responsible for lost or stolen property.
  • A Child Life Specialist and the nursing staff can also help prepare your child for a hospital stay once they are admitted.

If you would like help preparing your child for an outpatient appointment or procedure, contact Child Life Services at child.life@ahs.ca.

Being Away from Your Child

We encourage you to stay with your child as much as possible, but we also recognize that parents have many responsibilities and demands on their time.

We understand if you have to go to work, if you have other children at home, or if you simply need a good night's sleep to cope with an ill child.

It's common for children to cry and feel upset when their parents leave. Here are some things you can do to help your child through the separation:

  • Let the nurse know you are leaving the hospital and what may comfort your child while you are away.
  • Be sure your child understands the separation is only temporary.
  • Let your child know when you will return and do your best to be back when you say you will.
  • Volunteers may be able to spend time with your child.

Family Resources

Parking & Transit