Know Your Options

Care Options

Know your options so you can get the care you need when you need it. The best place to start is with Health Link at 811 or your family doctor.
But, there are other options depending on what you need:

Health Link

If you have a health concern or you’re not sure where to go for help, speak to a nurse on this free, round-the-clock, telephone advice and health information service, that can also connect you to care options: To contact Health Link 24/7: Dial 811

Family Doctor

Your best option for on-going health needs, most family doctors are part of a Primary Care Network (health professionals working together to coordinate your healthcare). To find a family doctor: Dial 811

Urgent Care Centres

Extended hour access for unexpected, non-life-threatening health concerns, such as broken bones, pain, infections and cuts.


Ambulatory Care Centres

Immediate attention for urgent, but non-life-threatening conditions, including sudden illness or injuries.


Family Care Clinics

Extended hours care, especially for those who need a family physician, have chronic diseases, or have addiction or mental health needs.


Community Health Centres

Services including: prenatal, health promotion, disease and injury prevention, and more.



9-1-1 is for serious, life-threatening emergencies that require an ambulance, such as chest pain, serious bleeding or trouble breathing. If your condition is not life-threatening, you may be re-directed to Health Link at 811 for more appropriate care.


Emergency Departments

For those who are seriously ill or injured. Patients with potentially life-threatening conditions should immediately phone 911.


This website is a single place for you to go to find trustworthy health information and useful health tools, including a symptom checker.



general information about the causes, symptoms and home management options for common minor illnesses and injuries, and when to seek medical care.


Walk-In Clinics

Many offer extended hours helping with concerns such as sprains, ear infections and flu symptoms.



Renew prescriptions, assess minor condition symptoms, offer treatment or refer you to the most appropriate treatment location.


Find Healthcare

Find hospitals, services, real-time emergency department wait times, and community-based options:

Mapping out services in your community (brochures and maps):

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