Patient & Visitor Guide

Mazankowski Alberta Heart Institute

Main lobby of the Maz

The following resources are listed below to help you, and your loved ones navigate the Mazankowski Alberta Heart Institute during your visit.

Additional Information

 


Accessibility|Amenities|Help & Support|Out-of-town Visitors|Parking, Site Maps & Virtual Tour|Quiet Spaces|Retail & Food Service|Staying Connected|Your Voice


Accessibility

Accessibility Friendly Features

Includes washrooms, drinking fountains, ramps, elevators, doorways, and designated disabled parking spaces underground (Level O) and on the 4th (weather-sheltered pedway) level of the East parkade.


Ammenities

Lost & Found

To check for lost items. Learn more.

Online Payments

For services such as hospital stays and parking. Learn more.


Help & Support

Help in Tough Times

At some point in our lives, we will face tough times, and we can be impacted directly or indirectly by such things as financial pressures or unexpected problems. Learn more.

Mental Health Help Line

Available 24/7, confidential, providing information about mental health programs and services. Learn more

Social Workers

Social Workers provide information and education to patients and families to help support, and connect them with the appropriate resources. If you require support, ask your nurse if the unit has a social worker. Learn more

Spiritual Care

Find spiritual and emotional support during your stay in the hospital. Spiritual Health Practitioners are on site Monday to Friday in the Spiritual Care office on Level 3, Regional building. Learn more



Parking, Site Maps & Virtual Tour

For help with finding your way around. Learn more.


Quiet Spaces

Guru Nanak Dev Healing Garden

Located on the 4th floor of the Mazankowsi Alberta Heart Insitute, The Guru Nanak Healing Garden is one of the South Asian community’s largest gifts to the city of Edmonton. The 4,000 square foot indoor garden space incorporates 5 elements to improve the healing process for patients: wood (which embodies growth), water (life), earth (sustainability), metal (strength) and fire (energy). Learn more.


Retail & Food Service

healthy Trendz

Located on the main level of the Mazankowski Alberta Heart Institute It has inspiring heart healthy menu items sold at competitive market prices. Learn more.

Trendz Express

Located on the main level of the hospital near the 114th street north entrance and on the main level of the Mazankowski Alberta Heart Institute.


Staying Connected

AHS Wireless Internet (WiFi)

Wireless Internet is accessible for patients and their families. To access, select “healthspot” from the list of available networks, open a web browser, read the acceptable use policy, and select “Accept.”

Hearing Impaired Assistance

A TTY machine is available from the Admitting Office directly or the staff on your unit can make the necessary arrangements.

Language Interpretation

Interpreters speaking many different languages are available to assist you through our multicultural program. The staff on your unit can make the necessary arrangements.

Patient Information

Provides directions and answers to inquires about a patient's location. Learn more.

Patient Email Well Wishes

As part of our support for patient care and comfort, friends and family of inpatients in hospital and health care facilities can send well wishes via email. Learn more.

Switchboard

Connects callers to departments and health units throughout the hospital. Contact us.


Your Voice

Advance Care Planning

Will your family and healthcare team know your wishes, in case your ability to speak for yourself becomes affected? Learn more

End PJ Paralysis

Global movement to help patients get up, get dressed and moving, rather than lying in bed. Learn more.

Patient Feedback

Alberta Health Services values your input; we want to hear from you. Your feedback will help us further improve the quality of Alberta’s health care system. Learn more

Patient-First Strategy

Albertans have told us they want health care that engages patients and families as full partners in their own care. Learn more

Thanks For Caring

If you missed the opportunity to thank someone for the care you received, now’s your chance. Learn more

Working Together: CoACT

Helping patients, families and care providers communicate and work together. Learn more