Due to the Canada Post disruption, documents and reports cannot be delivered by mail. Alberta Health Services and Alberta Precision Laboratories are working to identify alternate delivery methods. Documents, letters, and results previously sent via Canada Post will be sent by fax if a fax number is available. For the duration of the disruption, results may be duplicated to Connect Care In Baskets. Clinical information remains accessible electronically via Alberta Netcare.
Connect Care will bridge gaps between patients, their health information, healthcare providers, and locations. It will also help to bridge current and future care. Healthcare providers can use the system to identify the decisions and approaches that best improve Albertans’ lives. By sharing knowledge, we can close gaps which ultimately lead to better outcomes and satisfaction for Albertans.
Community-based providers and clinics across Alberta need to use Connect Care Identifiers (CCIDs) when ordering laboratory tests, diagnostic imaging, and other interventions. To learn more about Connect Care provider, submitter and department IDs, visit Connect Care Identifiers. We offer the self-serve look-up tool which could also be found on the Delivery of Results to Community-based Providers from Connect Care page. You will need your Prac ID to log-in.
Contact the Alberta Health Services Solution Centre at 1-877-311-4300.
The Request for Provider/Prescriber Set-Up in Health Information Systems Form is used by community providers/prescribers to advise AHS of changes to:
More Information
For more information contact ccproviderbridge@ahs.ca
Contact the Solution Centre for any Connect Care ID issues or if you have been incorrectly identified as the patient’s Primary Care Provider (PCP).
1-877-311-4300
