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Referral Information

North Zone

Referrals can be sent to Continuing Care Access. Call 1-855-371-4122 or fax 1-855-776-3805.

For after-hours questions call Edmonton Palliative Care Consultant at 780-496-1300.

Edmonton Zone

Palliative care in Edmonton is provided in any setting; home, hospice, care centres or hospitals.

For more information, visit Palliative / End of Life Care (PEOLC) - Information for the Public

Palliative Care Consultation Service 

The Palliative Care Consultation Service provides support to doctors and/or Nurse Practitioners in managing difficult palliative care needs. This service is available in all care settings in the Edmonton Zone. A doctor or Nurse Practitioner referral is required and each team has a referral process. Physicians and nurses are members of these teams.

The community consult team also provides consultative support to the hospices as needed. Learn more

In the Edmonton Zone there are Palliative Consultation teams that serve:

Palliative Home Care 

Referral Process: Community Care Access will determine eligibility for Palliative Home Care.

Clients that are in acute care can be referred through Transition Services within that acute site.  View Palliative Care Community Consult Team

Existing Home Care clients can be referred by their case manager and/or their primary provider.

Hospice 

Referral Process: All referrals for hospices come through the consultation services to the Bed Hub operated by the Edmonton Zone Continuing Care Transition Services. View a list of hospices in the Edmonton Area.

Central Zone

Palliative Care

Palliative Care Information

Referral process: New clients need to call the toll free intake line at: 1-855-371-4122 weekdays from 8:15 a.m.to 9:30 p.m. and weekends from 8:15 a.m. to 4:30 p.m. Existing clients should contact their local office as normal.

Psychological Services

This service is located at the Central Alberta Cancer Centre or Red Deer Regional Hospital Centre. People dealing with end-of-life issues, grief, and loss of a loved one can request support and counselling. Call 403-343-4832.

Calgary Zone

Palliative care in Calgary can be provided in any setting; home, hospice, care centre or hospital. Palliative Care also provides psychosocial and spiritual support to assist with grief and bereavement.

For more information, visit Palliative / End of Life Care (PEOLC) - Information for the Public.

Palliative Care Consult Service

Palliative Care Consult Teams are available to give expert advice for complex issues in all settings of care in the Calgary Zone. Doctors and nurse specialists, and sometimes other health care professionals such as social workers, are members of these teams.

In the City of Calgary, there is a Palliative Care Consult Team that serves:

  • each hospital
  • Tom Baker Cancer Center
  • Home Care
  • Continuing Care and Supportive Living sites

Outside the City of Calgary, a Rural Palliative Care Consult Team serves patients, families, and staff in all care settings in the rural areas. In addition, at each Calgary Zone hospice there is a palliative care doctor who provides consultation as needed.

Learn more about the Palliative Care Consult Service

Palliative Home Care

Referral process: Community Care Access will determine eligibility for Palliative Home Care at 403-943-1920.

Clients that are in acute care can be referred through Transition Services. Home Care clients can be referred by their primary provider.

Learn more about Palliative Home Care.

Hospice

Referral process: Patients require a referral from the Hospice Access Office at 403-944-1614 or the Palliative Home Care team to be admitted to a Calgary Zone hospice.

Learn more about residential Hospice Calgary Zone.

Grief Support

The AHS Calgary Zone Grief Support Program offers grief counselling to adults 18 years and older who are grieving the death of someone in their life. The program offers individual or group education sessions. You can call the program at 403-955-8011.

Learn more about Grief Support

South Zone

Home Care Services

For inquiries call 403-388-6380 or 1-866-388-6380.

Palliative Care Team

Referral process: A physician’s referral is required to access this service.

Symptom Control & Palliative Care Community Liaison Program

Referral process: A physician’s referral is required to access this service.
For inquiries call 403-432-8350 or Community Liaison 403-432-8887.