Resources

Medical Staff

Connecting AHS Medical Staff with a number of resources including to quality and safety tools; clinical guidelines and protocols; practitioner health and collaboration, Workplace Health and Safety resources, and more.


Alberta Netcare eReferral |Appropriate Prioritization of Access to Health Services |Lab Updates |Mandatory Privacy Breach Reporting |Medication Reconciliation (Med Rec) |MHR Secure Mail |Provider Self-Serve Portal (PSSP) |Workplace Health & Safety |Related Resources


Alberta Netcare eReferral

Alberta Netcare eReferral is AHS’ first paperless referral system that allows physicians and clinical support staff to create, submit, track and manage referrals electronically.

Information & Support


Appropriate Prioritization of Access to Health Services

AHS provides equitable access to health services for Albertans no matter where in the province they live, who they are, or what health concerns they may have. This commitment is outlined in the Appropriate Prioritization of Access to Health Services policy.

In order to support implementation of this policy, AHS has created several physician-specific resources:


Lab Updates


Mandatory Privacy Breach Reporting

AHS is required by law to report privacy breaches, where there is an assessed risk of harm to the affected individual, to the Office of the Information and Privacy Commissioner of Alberta. It is important that all AHS staff, physicians and volunteers continue to report any privacy breaches to AHS’ Information & Privacy office. To report a breach, you must either fill out the Notification of Privacy Breach form (on Insite) and email it to privacy@ahs.ca or use the online form on InfoCare (on Insite).

Additional Resources


Medication Reconciliation (Med Rec)

Medication reconciliation (MedRec) is a structured three-step process in which healthcare professionals partner with patients, families and/or caregivers to ensure that accurate and complete medication information is communicated at transitions of care.

The Medication Reconciliation Policy has been updated to clarify the process, with no changes to practice.

Updates

  • Clear statement that an authorized prescriber resolves medication discrepancies
  • Language revisions to enhance clarity of content

Questions?

Contact medrec@ahs.ca.


MHR Secure Mail

MHR Secure Mail is a voluntary service that allows community-based physicians and clinicians to securely connect with patients for virtual care and remote consultation.

Sponsored by Alberta Health, MHR Secure Mail is one of a number of options available to physicians and we support community-based physicians and clinicians choosing a solution that best meets their individual practice requirements.

Patients can access Alberta Health’s MHR Secure Mail for their community practice using the My Personal Records tool found in MyHealth Records.

MHR Secure Mail messaging service has a monthly fee of $39.99 per provider. There is no fee for the patient to use Secure-Mail.

Additional Tools to Connect with Patients

AHS is required to uphold its legal obligation as a public body that holds personal information and as a custodian of health information. In adherence to an existing AHS policy, AHS provides clinicians with tools for secure transmission of clinical information for the purpose of their work and where AHS holds the legal record of care. These solutions include:

  • Connect Care Messaging
    Use messaging solutions within Connect Care when sender and recipient both have access. This includes clinicians who do not use Connect Care as the record of care but have access to the Provider Portal.
  • AHS Secure Email
    If both sender and receiver have AHS email addresses (@ahs.ca, @covenanthealth.ca, @albertapprecisionlabs.ca, or @recoveryalberta.ca), then clinical communications can be securely sent and received using AHS email. Note: If the sender has an AHS email address but the receiver does not, then add “!Private” to the subject line so the email message is encrypted.
  • External Approved Solution
    If none of the above are appropriate for clinical communications, consider use of an external clinical secure messaging solution that meets Health Information Act requirements similar to this service.

Provider Self-Serve Portal (PSSP)

PSSP is a secure, web-based portal for authorized healthcare providers to manage their practice information and view the contact information of other providers in the Provincial Provider Registry.

PSSP will make it easier for authorized AHS and non-AHS providers to connect with each other, share information and provide timely patient care, particularly in the event of critical test results or a public health emergency. Physicians will be the first health professionals to use the PSSP, with other health professions to be added in the future. PSSP will be available only to verified end-users of Alberta Netcare, so if you don't have Netcare access yet, you should apply.

Access PSSP

Visit: https://share.albertahealthservices.ca/PSSP


Workplace Health & Safety


Related Resources