Alberta Health Services (AHS) offers a number of resources to members of its Medical Staff. This page provides links to quality and safety resources; clinical guidelines and protocols; practitioner health and collaboration, Workplace Health and Safety resources, and more.
Advocacy is an important component of the doctor-patient relationship and physicians should individually and collectively advocate with their patients. Advocacy involves the responsible use of expertise and influence to advance patients healthcare interest. To learn more, visit:
The Practitioner Advocacy Assistance Line (PAAL) is a central point of contact for practitioners to share concerns or advise the Zone Medical Staff Association (ZMSA) presidents of challenges in advocating for patients and reporting intimidation. Confidential reporting is assured through a secure third party organization.
To learn more about PAAL, visit: www.albertadoctors.org/leaders-partners/leaders/zmsas/paal
The AHS Patient Safety Department consists of both provincial and Zone-embedded teams who support operational leadership and clinicians in making care safer for Albertan’s through:
Across AHS, healthcare providers, medical staff, managers, staff and leaders are committed to safe patient care. As professional and careful as we are, sometimes things don’t go as planned. Together we are working to develop a culture of safety where our commitment is visible and guided by a just culture.
AHS provides equitable access to health services for Albertans no matter where in the province they live, who they are, or what health concerns they may have. This commitment is outlined in the Appropriate Prioritization of Access to Health Services policy.
In order to support implementation of this policy, AHS has created several physician-specific resources:
The Information Sharing Framework (ISF) is a joint arrangement between AHS, the AMA and Covenant Health that will help guide issues pertaining to the management of shared electronic medical records. To learn more about how the ISF affects AHS physicians, refer to Information Sharing Framework.